Privacy Policy

1. Who We Are

BTB Global Trading is an EU-based company headquartered in Warsaw, Poland. We coordinate international settlements, FX execution, and trade-payment operations through licensed partners. Contact: info@btbpayments.com.

2. Data We Collect

When you use our contact form we collect: your name, company name, email address, country, the service category you selected, and your message. We also automatically collect standard server logs (IP address, browser type, pages visited) for security and analytics purposes.

3. How We Use Your Data

We use your data to:

• Respond to your inquiry and provide the services you requested.
• Conduct compliance and onboarding checks as required by our licensed partners.
• Improve our website and services.
• Comply with applicable legal and regulatory obligations.

4. Legal Basis (GDPR)

Where EU GDPR applies, we process your data on the basis of: (a) your consent (form submission), (b) legitimate interests in operating our business, and (c) compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share data with licensed financial partners involved in executing your requested service, and with service providers who assist us in operating this website (such as Google Workspace for lead logging). All processors are bound by data processing agreements.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes described above, or as required by applicable law — typically up to 5 years for financial coordination records.

7. Your Rights

Under GDPR you have the right to access, rectify, erase, restrict, or port your data, and to object to processing. To exercise these rights contact us at info@btbpayments.com.

8. Cookies

This website may use essential cookies to ensure proper functionality. Analytics cookies, if active, are used to improve site performance. You may adjust cookie preferences in your browser settings.

9. Contact

For privacy-related questions contact: info@btbpayments.com